Shipping Policy

Last updated: October 21, 2026

Thank you for shopping at JoelLambert.com. This Shipping Policy explains how orders for physical merchandise are processed, shipped, and delivered.

Order Processing

Orders are generally processed within 3–5 business days, excluding weekends and holidays, unless otherwise indicated on the product page or during checkout.

Processing times are estimates and may vary due to product availability, order volume, holidays, or other circumstances. Preorder and made-to-order products may have different processing schedules, which will be disclosed when applicable.

Shipping Destinations and Rates

Available shipping destinations, shipping methods, and applicable charges will be displayed during checkout.

We currently offer shipping only to destinations made available through our checkout system.

Delivery Estimates

Estimated delivery times may be provided at checkout or in order confirmations. These are estimates, not guaranteed delivery dates, unless expressly stated otherwise.

Delivery may be affected by carrier delays, weather, customs processing, or other circumstances outside our reasonable control.

Order Tracking

When tracking information is available, it will be provided through the contact information submitted with the order.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If you discover an error after placing an order, please contact us promptly through the Contact form at JoelLambert.com.

We cannot guarantee that shipping information can be changed after an order has entered fulfillment.

Lost, Damaged, or Missing Orders

If an order arrives damaged, is incomplete, or appears to have been lost in transit, please submit an inquiry through our Contact form, including your order number and a description of the issue.

We will review the circumstances and work toward an appropriate resolution consistent with applicable law.

International Orders

Where international shipping is available, additional customs duties, import taxes, and fees may apply. Responsibility for these charges will be disclosed as applicable during checkout or in the relevant product information.

Questions About Shipping

For shipping inquiries, order updates, or delivery concerns, please visit the Contact page at JoelLambert.com and submit the inquiry form.

Please include your order number when applicable.